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Communicating in a Nuclear Disaster: Observations from COVID-19 - Shared screen with speaker view
Shanlynn Bias
42:10
Hello Michale, thank you for your question. We did not do CEUs for this webinar, however, we will follow up with additional information regarding certificates of attendance post-webinar.
Fani Limberopoulos
42:13
high outrage, reasonably low hazard
Duane Smith
42:14
high hazard
Sarah Summers
42:27
Hi Jennifer, yes we will send a webinar recording to all registrants
Shanlynn Bias
42:28
Hello Denice, thank you for your question. We did not do CEUs for this webinar, however, we will follow up with additional information regarding certificates of attendance post-webinar.
Jill Hanks
42:31
Low hazard, high outrage
Christina Bauman
42:32
medium hazard, high outrage
Danielle Kohan
42:32
Med hazard, high outrage
Michael Brunjes
42:32
medium hazard and outrage
B Gwyn
42:37
It will fluctuate based on timeline of pandemic. It may start low but at some point high.
William Gray
42:44
Middle for both
Alexis Zaborniak
42:48
low-medium hazard, high outrage
Dalton Herding
42:48
Medium Hazard, Medium Outrage
Kathy Jorgensen
42:49
I think it's all over the board. I have friends and relatives who don't care and think it's a stupid hoax. I also know people who are so stressed they won't leave their homes.
Rick Woods
42:52
High Outrage / High Hazard
PEZLEY
43:05
high outrage, low to medium hazard due to how it effects each person individually
Heather Wilson
43:06
throw a dart at the board!
Brooke Buddemeier
43:17
dead center
KAREN COBHAM-OWENS
43:20
me, personally, think medium hazard/high outrage.
Shanlynn Bias
43:31
Hello Jennifer. Yes, we will provide the recording and slides from today to all those registered.
B Gwyn
44:22
Outrage increases based on multiple factors: education, changes in information by 'trusted' persons; experience, etc.
Michale Williams
47:16
we believe that having a plan in place, AHEAD of time, of how and what to communicate to our community is of premiere importance.
Sarah Summers
47:58
Hi Deanna-a recording of this webinar will be sent to all registered participants
Jonathan GrAziani
48:18
absolutely Michale
Michale Williams
51:13
terminology that is easy to understand and that the public has advance knowledge of and understands brings better compliance when requesting actions.
Lauren Finklea
52:15
Just a note that Vivi's slides are lagging
Michale Williams
53:40
we work hard to educate our children especially, making it NOT frightening, encouraging them by providing them with info ahead of an event...
Michale Williams
54:29
we have found simple colorful graphics are most effective
Shanlynn Bias
54:38
Michelle - yes, slides will be shared post-webinar.
Shanlynn Bias
54:56
Michelle - yes, slides will be shared post-webinar.
Lauren Finklea
58:46
Hi Cheryl,Yes there is some lag unfortunately. Thank you for your patience
Shanlynn Bias
59:18
Hi Chris, we did not do CEUs for this webinar, however, we will follow-up with additional information regarding certificates of participation post-webinar.
Stephanie Neitzel
59:31
What are the best ways to handle major changes in recommendations, given that people tend to believe what they heard first? Both WHO and CDC initially discouraged masks, both to preserve medical masks for healthcare providers and because they didn't yet know the risk of transmission by asymptomatic people. I still see countless comments on social media of people saying "WHO and CDC say masks don't work." How can this be fixed?
Jessica Wieder
59:54
You can find our radiation comm tools here: https://www.radresponder.net/#resources/library?rltf=104
Shanlynn Bias
01:01:44
Hi Miriam - yes, slides will be provided. Thanks for reaching out.
Carol
01:01:46
Vivi may be able to address the question about changing messages if there's time at the end. CERC principles call for letting people know that messaging may change up front.
Michale Williams
01:02:06
very Helpful Jessica Wieder! thank you
Jonathan GrAziani
01:03:23
thank you
Lauren Finklea
01:04:29
Hi Judy,We will provide slides after the webinar.
Shanlynn Bias
01:04:44
Hi All, the slides and recording from today's webinar will be made available post-webinar. Thank you!
Shanlynn Bias
01:05:37
Additionally, we did not do CEUs for this webinar, however, we will follow-up with additional information regarding certificates of participation.
Michale Williams
01:09:38
we believe that teaching public health folks HOW to communicate important information in a UNDERSTANDABLE way to the public is so important. we have seen so many public health folks lacking this skill. they are incredibly skilled with understanding the info but poorly skilled in making the information understandable to the general public. The public become untrusting when information is presented in multiple ways and that leads to non compliance with action requests.
Jonathan GrAziani
01:09:46
thank you Shanlynn, I need something for CEU's
Fani Limberopoulos
01:10:04
communicate with empathy
Rick Woods
01:10:24
Training for spokesperson
B Gwyn
01:10:28
P3
KAREN COBHAM-OWENS
01:10:40
Training public health spokespeople
Derrec Becker
01:11:07
Lots of turnover in public health public information, probably more in the near future.
Lauren Finklea
01:11:35
Yes definitely
Vivi Siegel
01:11:42
emergency.cdc.gov/cerc
sherry williams
01:11:46
Turnover is a big issue
Derrec Becker
01:13:07
Review all joint information system plans and procedures, make sure staffing sustainment is a major part of planning.
Lauren Finklea
01:13:39
We will send all slides out after the webinar. We can send the poll summary as well
Michale Williams
01:13:47
develop a STANDARDIZED language set of messages and train PIO to utilize that language to commit to consistency in information dessemination.
Adela Salame-Alfie
01:14:50
have a standard data collection/reporting tool so we can compare apples to apples
Lauren Finklea
01:14:54
Hi Don,NUSTL has developed a chart for deciding which tool is best for you based on capability. We can share that after the webinar. Thanks so much for your question
Jeen Clemitson
01:14:56
At least two of us got booted our for a minute and missed some of the presentation.
Sam Bernard
01:15:11
Train politicians and public health officials in how to work together to provide a unified message from various voices. Each group will need to trust the other.
Lauren Finklea
01:15:28
I'm so sorry about that Jeen, we will send a recording of the webinar once it is completed.
Jeen Clemitson
01:15:41
Excellent. Thank you.
Michale Williams
01:16:13
educating the public AHEAD of an event so they understand the standardized language used to communicate the important info. if they know the language ahead of time, the 'fear of the unknown' is diminished.
William Gray
01:17:00
I agree with Michale, most information the public gets is from Hollywood.
Jonathan GrAziani
01:17:07
amen
Michale Williams
01:17:10
PREACH Sam Bernard!
Sam Bernard
01:17:21
Coordinate training curriculums at various FEMA facilities (CDP & EMI) so that PIOs are utilized, respected and have a seat at the decision making table.
Derrec Becker
01:17:27
There’s almost too much data with covid… being analyzed by people at home who have never studied epidemiology.
Eric Franco
01:17:43
It is important to ensure that people are trained in actual data analysis. I’ve seen several instances over the last few months where data analysis was amateurish, at best. THAT is a problem.
Vivi Siegel
01:18:24
Elaine, I'd love to see your newsletter
Michale Williams
01:18:40
TRANSPARENCY is imperative. If the public believe information us being withheld, distrust explodes.
Sam Keith
01:18:51
THe National Response Framework has useful data, but in the wake of the COVID-19 response, we may want to revisit it and ask the White House to weigh in with us. Recall that the White House took the lead for the Fukushima response despite them not writing themselves into the NRP/NRF when it was being developed.
Kathy Jorgensen
01:19:14
I agree with Sam B. The training curriculums must be coordinated. The different recommendations are confusing even to me. And I have lived in this world for several years now.
Lauren Finklea
01:19:20
Hi Elaine,If you don't mind sharing, could you email it to us at your convenience? We would love to see that.
Sam Bernard
01:19:30
Utilize specially trained mental health professionals in planning, deployment/response, and recovery stages.
Michale Williams
01:19:58
standardized data collection platforms and consistency in reporting is imperative. across the board. perhaps a national mandate is needed.
Angela Leek
01:20:05
Work on language to explain why decisions/guidance might need to be different for different locations (like states for COVID) because of population, level of contamination, etc.
Elaine Vernetti
01:20:33
Sorry I hit send and I wanted to add we addressed the fear and coping with the fear. Vivi I see your message- I will send it to you.
Fani Limberopoulos
01:20:35
educate people on trauma...if we are mobilized, it means lots of people have had a bad day...
Brooke Buddemeier
01:20:36
Identify key possible issues / scenarios of concern and build appropriate messages and graphics to communicate life saving info quickly
Sam Keith
01:20:39
Get the White House involved. If the Administration gets involved and gives us bigger tools, we can make huge strides in improving our preparedness.
Jonathan GrAziani
01:20:41
Thank you
Adela Salame-Alfie
01:20:49
make sure people know that decisions/recommendations may change as we learn more
paul charp
01:21:21
Thank you Vivi and Jessica
Adela Salame-Alfie
01:22:01
Great presentations Vivi and Jess
Angela Leek
01:22:13
Need to help states highlight their radiation experts and the federal radiation experts with the changing decision-makers/elected officials and continue this work for each election. This will help elected officials understand where their technical resources can come from and the technical individuals understand the elected officials preferred communication platform/approach.
Lauren Finklea
01:23:13
Hi Anthony,I see you have your hand raised. Could you please type your question or comment into the chat?
paul charp
01:23:32
big difference between biological & radiological fear. the radiation world needs someone such as Fauci that the folks will trust. in the rad world, those types are few and far between!
Lauren Finklea
01:24:38
Hi Rashid,I see you have your hand raised. Could you please type your question or comment in the chat box?Thanks!
Sam Bernard
01:25:12
Control is an issue, BUT people's BELIEFS drive outcomes to the same event.
Brooke Buddemeier
01:25:20
Nice RadResponder tool Jessica! for those that want more info, go to https://www.radresponder.net/
Lauren Finklea
01:25:21
no problem !
Shanlynn Bias
01:25:29
Report linked here: https://www.cdc.gov/mmwr/volumes/69/wr/mm6928e3.htm
Michale Williams
01:27:02
making requested actions ' the norm' greatly increases compliance. ADVANCE training for the public is the first step in making the requested action ' the norm'.
Angela Leek
01:27:52
Thank you for starting this discussion - there are many important concepts we can take away from the COVID-19 experience and apply to radiation emergency response. Looking forward to continued discussion!
Sam Bernard
01:27:55
Leadership plays a major part of response outcomes -from all levels. Many voices singing the same song.
Mark Maiello
01:28:22
Responding to multiple disasters is currently on everyone's mind. We've already forward planned this but we have not completed the analysis. The upcoming emergencies we are dealing w/ along w/ Covid-19 are heat emergencies, coastal storm and (related) co-mingling flu w/ resurgence of Covid-19 due to the cooler weather driving people indoors. If we get any, it will inform whether our ICS and staffing can be modified to handle 1, 2 or 3 at the same time. Right now about 1000 of a 6000+ person agency (NYC DOH) are involved in the emergency.
Michale Williams
01:28:23
Agreed Angela Leek and Sam Benard!
Brooke Buddemeier
01:30:28
Awesome webinar! Thank You!
Sam Bernard
01:30:28
Creating a "Knowledge Log" that demonstrates transparency of information and new information with rationale for changes/updates.
William Gray
01:30:40
Thank you for the presentations
ruth miller
01:30:47
thank you all!
Ryder Freed
01:30:51
excellent presentation, thank you!
Derrec Becker
01:31:04
THANK YOU
Deanna Williams
01:31:05
This was an awesome informative presentation.
Sam Bernard
01:31:11
Thank you for providing this important webinar!
Jill Hanks
01:31:11
thank you!
Deanna Williams
01:31:14
Thank you have a great day!
Dalton Herding
01:31:15
Thank You for the presentation
Michale Williams
01:31:20
fantastic webinar. tha is to all
Jonathan GrAziani
01:31:55
thank you... awesome presentation.... well worth the time...